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We process and ship orders within 1-2 business days. Once your order has been shipped, you will receive a confirmation email with a tracking number to track your package. Delivery times generally vary between 3 to 7 working days depending on your location.
We offer free delivery on all orders over €49. For orders below this amount, a delivery charge of €5 will be applied.
You can return any unworn and unwashed item within 14 days of receipt. Please ensure the tag is still attached. To initiate a return, send an email to contact@maisonalmudena.com with your order number and details of the item you wish to return.
To exchange an item, follow the returns process described above and place a new order for the desired item. We will process your return and issue a refund upon receipt of the returned item.
We apologize for any inconvenience caused. Please contact us immediately at contact@maisonalmudena.com with a description of the problem and photos of the affected item. We will arrange replacement or refund for the defective or incorrect item.